Privacy Policy and Refund Policy

Privacy Policy

Introduction

GuidesFinder takes upon himself the obligation to protect the personal information that you give us.

This Privacy Statement applies to information collected by GuidesFinder through guidesfinder.com (the "website").

This policy describes how GuidesFinder collects, uses, exchanges, protects, or otherwise processes your personal information. By using this website, you agree to the terms of this Privacy Statement.

Collection and use of information

GuidesFinder collects personal information to set up and manage accounts for our services.

You may need to provide GuidesFinder with personal information such as: name; phone numbers; mailing, shipping, and email addresses; credit and debit card information; dates of birth; and identification documents.

GuidesFibder uses such information for: account registration; handling orders; providing receipts; providing customer service; marketing and surveys; sending service update notices; measuring, improving, and customizing our services.

By accepting these terms, the user agrees to publish his photos (including his images) on this site.

In addition, the user agrees that his images can be placed on the Internet (including social networks).

The purpose of providing information

GuidesFinder collects information from you to post entries to our website.

Tourists and tour guides provide their personal information in order to be able to communicate directly, without intermediaries.

GuidesFinder provides a method for communicating between users (tourists and guides) on our system. We may monitor these messages for the purpose of ensuring that you are properly served by our users (guides and tourists) and to ensure compliance with the terms and conditions of GuidesFinder.

GuidesFinder collects two types of information about you - personal information (such as name and e-mail address) and aggregate information (such as information about how many users visit our site).

The Site may contain links to other sites. You shall be aware that we are not responsible for the privacy practices of such other sites. We encourage our Users to be aware when they leave our Site and to read the privacy statements of each and every web site that collects personal information.

Transaction information

GuidesFinder collects and stores information on each transaction conducted through our website.

Such information includes the amount of the transaction; purchased Premium Tour Guide Account (Product) ; the identity of the buyer, payment type; location; Internet Protocol address.

Correspondence

GuidesFinder also collects information related to correspondence between tourists and tour guides.

This information includes messages sent to the message system.

Cookies, Web beacons and magazines

GuidesFinder collects information related to your use of our website using cookies, web beacons, and log information.

GuidesFinder retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.

GuidesFinder also uses information gathered from logs, cookies, and web beacons to monitor website performance; improve website design, functionality, and security; and assemble web analytics and activity trends.

Cookies are small files containing strings of text stored on your computer. GuidesFinder uses cookies to authenticate you as a user when you log in, track your session, deliver content specific to your preferences and interests, store the contents of your shopping cart.

Web beacons are objects embedded into web pages that allow us to determine whether and for how long users view web pages. We use web beacons for site traffic reporting, unique visitor counts, auditing and reporting, personalization, and other functions.

Log information may include web requests, Internet Protocol address, operating system, browser type, browser language, date and time of your request, and cookies that may uniquely identify your browser.

You may stop your browser from accepting cookies or web beacons. The Help portion of your browser should explain how to configure your browser’s cookie handling.

Your browser may have add-ons that may help you block web beacons. You may have limited functionality if you block cookies or web beacons set by our website.

Google Analytics

GuidesFinder uses Google Analytics, a web analytics service. Google Analytics uses cookies, web beacons, and other means to help GuidesFinder analyze how users use the site. You may find Google’s Privacy Policy at http://www.google.com/intl/en/privacypolicy.html

Control of messages by e-mail

GuidesFinder reserves the right to send registered users the electronic messages associated with this site. If you do not agree, you can refuse to receive such messangers.

Amendments

GuidesFinder can not guarantee complete security of data transmission over the Internet. Possible illegal interception or access to information from third parties.

GuidesFinder aims to protect the personal information of its users, but can not give 100% guarantee of security of any information that users transmit to us.

We are not responsible for any special, incidental or consequential damages that may arise in the event of illegal interception of personal information.

Changes

GuidesFinder can at any time review the terms of this policy. A communication about the revision of this document will be published on the website of GuidesFinder.

The user has the opportunity to make changes to the previously provided data. At the same time, it confirms the completeness, relevance and truthfulness of the changes introduced.

In a case of refusal

You can delete your profile from our database at any time. To do this, send an e-mail to support@guidesfinder.com


Refund Policy

The subscription fee for the primary use of the Premium Tour Guide Account is not refundable.

You can cancel a renewed subscription to the Premium Tour Guide Account by contacting GuidesFinder at support@guidesfinder.com within two (2) calendar days after the renewal date.

You receive a full refund of the new subscription fee within (5) calendar days of the cancellation request.